What is the minimum and maximum selection on bet slips?
You have a minimum of one (1) selection and a maximum of forty (40) selections.
What are the minimum and maximum stakes I can place?
The minimum stake is N50, while there is no maximum stake. Note that winnings should not exceed the possible winnings on a bet slip of ₦50,000,000.00
How do I open an account?
Visit Oatbet.com, click on the ‘Register’ button displayed in green at the top right corner of the screen, and then follow the simple steps outlined there. You can only proceed to place a bet after you have funded your account.
How does the 225% Accumulator Bonus work?
It's simple. Make sure you have at least 5 events that have a minimum odd of 1.2 on your ticket to qualify you for a bonus on your potential win. If you have up to 40 events on your ticket with odds that are at least 1.2 then are eligible to get 225% extra on top of your potential winning.
Does it cost any money to get registered on Oatbet?
No. It is free to register.
What is the lowest amount an Online users can withdraw?
The lowest amount you can withdraw is N1000 as an Online user.
In which currencies can I bet?
Currently, you can ONLY bet with the Naira.
HOW DO I VERIFY MY ACCOUNT?
After registering, you get an activation link in your mail.
I NOTICED I CANNOT MAKE DEPOSITS INTO MY ONLINE ACCOUNT. ANYTIME I ATTEMPT TO DO SO, I GET A NOTIFICATION SAYING MY ACCOUNT HAS BEEN LOCKED. WHAT DO I DO?
An account may be locked if you have exceeded the number of password attempts. Contact customer support for assistance.
Can I change my username?
No, you cannot. The username that you have chosen during the registration process cannot be changed once you have created your Oatbet account. Your username is usually the phone number you use to register.
What is Live Betting?
Live Betting is an exciting form of wagering that allows you to place bets on ongoing events. The odds are dynamic and change following the course of the actual event, offering double the excitement as you monitor the event during play.
How do I place bets?
Before you can place bets, kindly fund your Oatbet account. When you open a new account, your balance is ZERO Naira, so you need to fund it. To fund your account, kindly login to your account, click on ‘my account’ and click on deposit to see the several ways on how to make a deposit. Once your account has been funded, you can go ahead to place a bet.
How do I search for my bets?
Before you can search for bets you have placed, you need to be logged in. Kindly follow the simple steps below to search for your bets;
Step 1: Log in to your account
Step 2: Click the 'My Account' icon on the top right corner of your screen
Step 3: Select 'Bet Search' on the left side of the page
Step 4: Click on 'outcome' to filter the status of your bets
Step 5: Filter the 'Date From' and 'Date To' to the period of the bet placed.
Step 6: Click on the proceed button to display your bets
How do I play combination or system bet? What is the minimum stake?
A combination bet is a type of bet that allows you to select a number of possible outcomes on your ticket so that you are not at a complete loss if multiple games on your ticket are not winning.
Make sure that you are logged into your account with your username and password then you can follow the steps below;
Step 1: Select your sport of choice from the menu on the left side of the homepage. (Soccer, for instance)
Step 2: Select tournament of your choice and click ‘Proceed’
Step 3: Choose the markets you wish to play and select the odds by clicking on them. Your selections will automatically be added to your betting slip on the right side of the page.
Step 4: Click on “Comb.Bet” below your selection
Step 5: Input the amount you wish to stake (Note that the minimum amount per COM is NGN5.00 based on the GRP selected/ticked)
Step 6: Click on ‘Proceed'
Step 7: A confirmation message will pop up on your screen. Click on ‘Confirm’ A message will be displayed to show that your bet has been successfully placed.
How do I retrieve my Login Details?
To retrieve your password, please click on “Forgot Password” on the home page, next to the login area. on the next page, input your username and click next. The system will automatically generate a link which would be sent to your registered E-mail address. When you click on the link, you will get a prompt to reset your password immediately, Please, go ahead and reset your password to a preferred one you can easily remember. If you have forgotten your username, please contact our Customer Services via mail: email@example.com or chat via the Oatbet website.
How to Change Password?
Login to your account, go to the “My Account” section, click on the “Change Password” and follow the steps.
Where do I find my User ID & Username?
Log on to https://Oatbet.com with your username and password. You will find your User ID and username in the top right corner of the homepage.
How do I update my personal details?
Please contact the customer support channel via firstname.lastname@example.org
Can I open more than one account?
No. Multiple accounts are not allowed.
Is there a different website for online users?
There is only one website for both online user and agent where you can directly switch to our mobile site or remain on the desktop site.
What features does my Oatbet account have?
Your Oatbet account has a control panel that lets you make the most of our services. You need to be logged in to make deposits or withdrawals, place bets, and so on. Under "My Account" you can view your current balance, betting history, open bets, and a list of all your account actions.
Are there any fees when withdrawing?
No fees apply.
How to check the status of my withdrawal request?
You can check the status of your withdrawal request clicking on the withdrawal transaction from your “Transaction List”.
What is the processing time for withdrawals?
All withdrawals are swift and timely. Kindly note that withdrawals from some betting accounts will be subject to audit before being processed. Please allow up to 24 hours for your account to be credited or feedback to be provided.
Are there any fees when depositing?
Payment gateway charges apply.
What do I do, I made a deposit and it's not reflecting?
Please contact the Customer Support team via WhatsApp on 09052765045. Also, feel free to use the live chat feature.
Can I use my international card to make a deposit?
At the moment, international cards cannot be used on the Oatbet website. Only Nigerian Debit Cards can be used on the Oatbet website.
Where can I view information about my previous transactions?
This can be viewed by clicking your transaction list in your admin account. This records the transactions you have made previously such as your deposits or withdrawals and your account balances.
How do I deposit money into my Oatbet account?
We have various deposit options listed on our website to make it easier for our esteemed clients to choose from. Kindly visit our deposit page for more deposit options.
Can I withdraw my money (initial deposit) back without placing bets?
You must place bets before a withdrawal can be authorized.
Does Oatbet offer bonuses?
Yes. Oatbet has many bonus offers. Refer to the promotions page to access these bonuses.
How to place a bet in Sport?
To place a bet simply choose a sport type (soccer, tennis, basketball, etc) from the menu located on the left side of the homepage, select a league/tournament of your choice, select events, click on the chosen odds, and insert the stake you wish to bet on in the coupon in the right-hand menu. The next step is to confirm your bet. You can place different kinds of bets: singles, multiples, and system (combined) bets. Multiple bets may be placed by combining different sports: football, tennis, etc.
THE GAME HAS ENDED BUT MY TICKET IS YET TO BE SETTLED
After a game has ended, there is a working time needed to check the official results, update the results, and settle the bets.
How long does it take for a bet to be settled?
Be assured that Oatbet strives to settle all events as soon as we can. Nevertheless, for us to uphold the accuracy of the results we present to you, there may be cases where additional time is taken to seek official confirmation of results.
What is Live betting?
Live Betting is an exciting form of wagering that allows placing bets on events that are ongoing at the same time when you are browsing the odds on Oatbet’s website. The odds are dynamic and change by the course of the actual event, offering double excitement as you get to monitor the event during play.
Can I cancel a bet?
No. A confirmed bet cannot be canceled.
How many events can I add to my bet slip?
The maximum number of events you can add to your bet slip is 40.
What does halftime/full time mean?
Halftime/full time simply means you are predicting what the result of a game would be at halftime and what the outcome of the same game would be at the full time.
Home/Home – Home team to lead at halftime and win the match.
Draw/Draw – The game to be level at halftime, and a draw at full time
Away/Home – The away team to lead at halftime, but the home team to win the match.
What does correct score mean?
Correct Score means predicting the exact score of a match at the end of normal time.
Scores are quoted as "Home Team Score - Away Team Score".
E.g. Norwich City – Chelsea FC (Correct score) 1-1 (your choice)
You win only if the match ends in a 1-1 draw and lose if there is any other outcome.
What does "double chance" mean?
Double chance allows you to cover two of the three possible outcomes in a football match with one bet.
- Home/Draw – This means the home team would either win or draw a match.
- Home/Away – This means that either the home team or the away team would win a match.
- Away/Draw- This means the away team would either win or draw a match.
What is the Over/Under Rule:
Please note the following and apply them to your Over/Under bets.
Under 0.5 means less than 1 which is practically 0
Over 0.5 means at least 1 (minimum of 1)
Under 1.5 means less than 2
Over 1.5 means at least 2 (minimum of 2)
Under 2.5 means less than 3
Over 2.5 means at least 3 (minimum of 3)
Under 3.5 means less than 4
Over 3.5 means at least 4 (minimum of 4)
Under 4.5 means less than 5
Over 4.5 means at least 5 (minimum of 5)
Under 5.5 means less than 6
Over 5.5 means at least 6 (minimum of 6)
Under 6.5 means less than 7
Over 6.5 means at least 7 (minimum of 7)
I did not register with my actual phone number or I made a mistake while registering my phone number. How do I rectify this?
Log into your Oatbet account and click on the profile icon to access your account information page. If your phone number is not already verified, you have an option of changing the phone number using the OTP sent to you via SMS
I have entered my phone number, but I am yet to receive the OTP.
Confirm that the phone number you have requested to verify is correct. If it is, then you can resend the OTP from the verification page. We advise that you partially deactivate DND on your phone number.
How do I deactivate DND on my Phone number?
You can deactivate DND fully or partially on your phone number; Text “Allow” to 2442 (Full Deactivation) OR Text “12” to 2442 (Partial Deactivation)
I have an account registered with an agent in my area, do I have to verify my phone number again?
Yes, remember the purpose of the verification is to make sure your activities on our platform remain secure.
I do not currently have a phone number. What do I do?
A valid phone number is required for you to register on our platform. We recommend obtaining and registering a phone number from any of the telecommunication service providers.
I am not interested in registering or verifying my phone number. Can I ignore the process, and will I still have access to my online account?
You can verify your phone number at any time between now and the next 30 days. The process is seamless and beneficial to the security of your account. If your account is not verified after the timeframe, it will be locked.
What are the benefits of verifying my phone number?
Some of the benefits include;
An added layer of security on your Oatbet Account
Personalized promotional offers. This means we will be able to send your offers that are more suited to your interests
Simplified password recovery
Can I verify my account with more than one phone number?
No, only one phone number is required for verification.
I attempted validating my phone number and I received the error message that the phone number has been verified on another account. What should I do?
A phone number can only be verified against one account. Our platform does not support one user operating multiple accounts.
What if I have multiple accounts with the same phone number?
You can only verify one account with your phone number. Once one account is verified, the other accounts will be blocked.
I noticed I cannot make deposits into my online account. Anytime I attempt to do so, I get a notification saying my account has been locked. What do I do?
An account may be locked if the phone number attached to it is already verified against a separate Oatbet account or if the phone number attached to it is not verified within the verification timeline. Contact customer support for assistance.